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Digital Transformation in the Service Economy
An article on digital transformation across service-sector industries, written by Joshua Lau for DataQuest in 2021.
Dr. Joshua Lau, AI Transformation Leader and Accredited Adult Educator
Digital Transformation in the Service Economy is an article by Joshua Lau published in DataQuest, an industry publication covering enterprise technology, in 2021, during his tenure leading the Services and Digital Economy Division at the Asian Productivity Organization.
Source
Catalogued by Golden Gate University Student Publications ›
More by Dr. Joshua Lau
- Advances Using AI: The Next Wave
An edited academic collection surveying applied AI across industries, with a chapter by Joshua Lau, credited as Joshua Lau Boon Wei, titled "The Intelligent Journey."
- Productivity Insights Vol. 1-1.2: 12 Steps to SME Recovery in the Asia-Pacific
A practitioner-facing report on a twelve-step framework for SME recovery across the Asia-Pacific, published by the Asian Productivity Organization with a contribution from Joshua Lau on page 27.
- Productivity Insights Vol. 1-1: 10 Opportunities for SME Recovery
The companion volume to APO's 12 Steps report, setting out ten SME recovery opportunities, published with a contribution from Joshua Lau.
- Emerging Trends Report, First Edition
The first edition of APO's Emerging Trends Report, published in Japan, with a contribution from Joshua Lau on page 13.
- The Future Is Now: Q2 2019 Quarterly Emerging Trends Report
APO's Q2 2019 quarterly emerging-trends bulletin, with a contribution from Joshua Lau on page 25.
- The Future Is Now: Q1 2019 Quarterly Emerging Trends Report
APO's Q1 2019 quarterly emerging-trends bulletin, with a contribution from Joshua Lau on page 25.
- The Future Is Now: Q4 2018 Quarterly Emerging Trends Report
APO's Q4 2018 quarterly emerging-trends bulletin, with a contribution from Joshua Lau on page 22.
- The Future Is Now: Q3 2018 Quarterly Emerging Trends Report
APO's Q3 2018 quarterly emerging-trends bulletin, with a contribution from Joshua Lau on page 14.
- The Future Is Now: Q2 2018 Quarterly Emerging Trends Report
APO's Q2 2018 quarterly emerging-trends bulletin, with a contribution from Joshua Lau on page 26.
- The Future Is Now: Q1 2018 Quarterly Emerging Trends Report
APO's Q1 2018 quarterly emerging-trends bulletin, with a contribution from Joshua Lau on page 22.